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PNLA 2019 Conference

Centennial Hotel - Spokane, Washington

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Thursday, August 8 • 1:30pm - 2:15pm
Conflict Resolution Begins with You

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Do you want to naturally influence your work team to reduce stress and create an environment where both you and your team members absolutely love to work at your library?  This unique presentation will focus on the benefits of serving yourself first so that you can keep giving with a lot less stress while experiencing a lot more fun.  Kimbre Chapman, Children’s Services Supervisor from the McMinnville Public Library, will share the internal and external communication techniques she has used for the past six years to create a team environment where members were able to move from a rapid and stressful staff transition to working harmoniously and synergistically together. Topics will include creating a crystal clear blueprint for what you would love in your life, on your job and for your dream team, evolving your perception, and the keys to increasing self-compassion and kind internal dialog.  As a participant, you will leave with three simple steps you can begin to use both personally and professionally Now to create the environment and work team of your dreams.   
Communication Key #1:  Discovering your Dream and Dream Team, Communication Key #2  Evolving your Perception, Communication Key #3 Increasing Self Compassion 

avatar for Kimbre Chapman

Kimbre Chapman

Children's Services Supervisor, McMinnville Public Library

Thursday August 8, 2019 1:30pm - 2:15pm PDT
Riverfront Ballroom B