2019 Pacific Northwest Library Association Conference

When challenged to create an organizational chart for your library that was patron-focused, it is unlikely we would come up with the cumbersome, siloed
org charts we now have. The Hillsboro (OR) Public Library did away with traditional departments, replacing Circulation, Reference, and Technical Services
with four quadrants that speak to the experiences we want patrons to have. How did we do it? By learning from the self-management, or holacracy,
movement, and implementing a new structure that prioritized supporting staff expertise, allowed for significant cross-training, and empowered staff to
manage their own time and participate more fully in organizational projects.

1. Upon completion, participants will understand the principles behind holacracy and self-management.
2. Upon completion, participants will have developed a clear action plan for implementing potential organizational changes in their own libraries.
3. Upon completion, participants will have obtained a set of resources from outside of the library world to assist in structural organizational change.